Frequently Asked Questions

Do I need to make a booking?

We highly recommend pre-booking online or by calling us at 808-626-5773 in order to secure a spot on one of our exciting tours.  Weekends and holidays can be especially busy so it is best to book ahead.  For birthday parties and groups, it’s best to make reservations at least 2 weeks in advance. Too late? Give us a try anyway, and we’ll do our best to accommodate you.

Can I just drop in?

You can always stop by and see what we have available. We’re happy to try and accommodate you if we have availability but it is best to avoid the chance of disappointment by booking ahead!

Do all players need to have a waiver signed prior to enjoying activities?

Yes, all players participating in Coral Crater activities must have a waiver signed prior to play. Players under 18 years old must have a waiver signed by their parent/guardian. Online waivers are now available, and they will be valid and kept on file until the end of the current year.

What should I wear?

We are an outdoor facility so dress for the weather. We operate rain or shine. Please wear closed toed shoes for all activities. We include all the essential rental gear (helmets, harnesses, etc.) for each activity in the admission price. Chances of getting dirty on ATV and Electric Bike tours are high so bring a change of clothes if you’re heading out to dinner afterwards!

Do you have food and drinks available?

We have vendors that sell food and beverages and a picnic area to enjoy. No outside food and beverages are allowed. BBQ rental is also available for a small fee. We supply the BBQ, propane, tongs and spatulas. Grillable food is available for purchase.

How safe are the Zipline and Adventure Tower tours?

As with all activities, there are inherent risks associated with Zipling and the Adventure Tower. Our course surpasses the Association for Challenge Course (ACCT) standards and pre-use inspections on both the safety equipment and course occur daily. Extensive training for our guides are provided by Synergo, a Professional Vendor Member (PVM) of the ACCT. Synergo also completes our periodic course inspections.

I’ve never been zipling before, do I need experience?

The beauty of our tours are that you do not require any previous experience or skills. Our friendly and professional guides will help you through your entire experience, from providing you with well fitting safety equipment, to leading you through the course.

How physically fit do I need to be?

You need to be reasonably fit to enjoy our tours. There is some walking involved between some of the zip lines as well as a stretch which includes a short incline. Some of the walking paths may have loose footing and roots/rocks. Our tours are not recommended for people with back or neck injuries or for those with difficulty walking. You will need to be capable of carrying 15 pounds for the duration of your tour. Coral Crater reserves the right to cancel your tour if we are concerned about your physical well being.

I’m pregnant, can I go ziplining?

Congratulations! However, for safety reasons, we don’t recommend pregnant women participate in any of our tours. Please come join us in the future.

My children are under 60 lbs., is there any way they can go ziplining?

Yes, it is possible for children 40-60 lbs. to tandem with a guide. Please select the “Children 40-60 lbs.” option and we will be happy to make arrangements for your child to enjoy the tour with you.

What is the minimum age to participate in activities?

The minimum age is 6 to go Ziplining, Adventure Tower, Freefall and King Swing in addition to the minimum weight of 60 lbs.
The minimum age is 10 to ride the Electric Mountain Bikes.
The minimum age is 18 to DRIVE an ATV and there is no minimum age to be a passenger on an ATV.
The minimum age is 4 for the Climbing Wall.

I see that the minimum height is 4’6″ for the Adventure Tower, what if my child is under 4’6″?

Our safety equipment requires participants to be 4’6″ or taller to independently navigate the Adventure Tower. Participants who are under 4’6″ are still welcome to participate but need to be accompanied by an adult participant who can perform necessary safety tasks.

My child wants to do the Adventure Tower but I do not want to accompany him/her. Is there still a way to participate in this tour?

A trained guide can be arranged to accompany those under 4’6″ by selecting the add-on option at check-out.

What if some of my family do not want to participate?

We understand that sometimes a few members of your party prefer to play the role of spectator or are not big enough to participate. For those people, we have a beautiful turfed area with picnic tables they are welcome to relax on while other members of the group are out getting their thrills.

What if it’s raining?

We run all tours, rain or shine. Conditions such as high winds and lightning may require us to suspend and reschedule your tour.

Do I tip my guide?

As with any tours/service, it is customary to tip your guides if you are pleased with your service.

What is your cancellation policy?

Individuals and groups of less than 6 can cancel 24 hours or more before the start of their tour for a full refund. We require groups of 7 or larger to provide us with a 72 hour notice before the start of their tour.

How long do your tours take?

Tour times are listed in the description for each activity.

Do you have a kama’aina or military rate?

Yes, you can see our kama’aina and military rates once you select a date/time on a specific tour.

Do you sell gift certificates?

Yes we do. You can purchase electronic gift certificates by selecting the option in our list of activities.

Do you do birthday parties?

Yes. You can view our birthday party packages in the events tab at the top of the page. Don’t see the package you’d like to book? Contact us and we’ll work with you to make sure all the activities you’d like are included.

Can we buy out the park?

Yes, you can. Please contact us for buy-out rates.